How to Retrieve GPS Coordinates and Why Do We Need It

If you have come across that our sales support request for your GPS coordinates of your house, most probably because you have applied for TM Unifi Home broadband from one of our ElitePay agents, or through our affiliate partner “My Telcos Hub”.

Why do we need GPS Coordinate?

One of the main reason for requesting your house’s GPS coordinates is because Telekom Malaysia (TM) required this information when we submit your Unifi Home Broadband application to TM, it’s mandatory for the application process. The GPS coordinates also allow us to check the available internet ports around your house accurately.

How do I check my GPS coordinate?

To check your GPS coordinates, you have to make sure you are currently located at your house where you would like your Unifi Home Broadband to be installed.

For android phone user:

Please follow the steps as shown in the image below

How to retrieve GPS coordinates from android phone
Click to enlarge the image

For Apple phone (iOS) user:

How to retrieve GPS coordinates from android phone
Click to enlarge the image

Instruction in video format

If you prefer to watch the instruction about how to retrieve the GPS coordinates in a video format, we have prepared the following short video for you.

Is it secure to share my GPS coordinates?

Absolutely yes! At ElitePay, customers’ privacy is one of our top priorities. We are fully comply The Personal Data Protection Act 2010 (“the Act”). Your information will only be used for internal process and will never be shared with third-party. Should you have any question, feel free to contact us via one of the channels below:

  • FB Chat: https://m.me/elitepay.my
  • Email: support@elitepay.biz
  • Call: +60 11-6510 1881
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